Traveling Customer Support Representative

The Traveling Customer Support Representative’s primary objective to travel to auction sites and manage the online bidding process of EquipmentFacts, connecting the auctioneer at the physical auction sale to people bidding online. This position will require high amounts of travel. This position also will earn commission Traveling Customer Support Representatives will be capturing and entering inventory, bids, and selling information prior to, during, and after the auction. The Representative may also be required to perform various duties including but not limited to speaking with bidders about inquiries and concerns they may have regarding the auction process. The Representative may also be required to train and understand our products in order to provide appropriate service to customers. This position will involve a lot of customer service and contact with our management and sales staff to lead the live auction process. High attention to detail and strong listening skills are required for this role. Assume other duties as assigned.