Payment Applications Sr Associate - Refunds Team

Shift:

Payment App Sr Associate

Nebraska Medicine is seeking a capable Payment App Sr Associate to join our team. This role will be based at our ECCP location in the Mutual of Omaha building in Omaha, Nebraska near 33rd and Farnam, working full time and does not have an option to work remotely.

The role involves auditing accounts with credit balances, correcting errors, and processing refunds to third-party payers, patients, or other entities, as necessary. The job primarily entails working through a work queue and involves some phone work, with a preference for online processing when able. It encompasses a wide range of payer types and requires a keen eye for detail and accuracy.

If you have questions about applying for the Payment App Sr Associate role you can contact the recruiter, Kory Kidd, at kkidd@nebraskamed.com

Shift:

• 1st shift - Full time - Benefits Eligible (1.0 FTE)

• 8 hours shifts starting between 6:30am - 9:00am

• Monday - Friday

• This position is onsite with no remote option

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Create batches and distribute posting and refund work to team, to facilitate cash and adjustment posting in various systems to support organizational receivables management. Responsible for auditing all accounts with credit balances for possible refunds to third party payers, patient, or other entity as applicable. Correct entries that may have caused a credit balance in error and respond to incoming requests for refunds.


Required Qualifications:

* Minimum of three years accounts receivable, accounting, or healthcare billing experience required.
* High school education or equivalent required.
* Multi-tasking and problem solving abilities required.
* Strong verbal and written communication skills and organizational skills with aptitude for detail oriented work required.
* Experience in data entry, Microsoft products (specifically Word and Excel), and an understanding of reporting tools required.
* Knowledge of current procedural terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), ambulatory payment classification (APC), diagnosis related group (DRG), international classification of diseases (ICD) and medical terminology required.
* Ability to type a minimum of 45 words per minute with 95% accuracy required.

Preferred Qualifications:

* Prior medical billing experience preferred.
* Associate's degree in business administration or college level business coursework preferred.
* Knowledge of payer specific reimbursement requirements preferred.