Medical Receptionist

Shift:

Medical Receptionist

Nebraska Medicine is seeking a Medical Receptionist to serve our Geriatric Clinic. In this role, you'll be the first point of contact for patients, greeting them with a friendly and professional demeanor while managing appointment scheduling, insurance verification, and patient registration. You'll handle phone calls, assist with general inquiries, and ensure medical records are accurate and up to date. We're looking for an organized, proactive individual with excellent communication skills who thrives in a dynamic healthcare environment.

Location: Home Instead Center for Successful Aging (HICSA Geriatric Clinic) | Nebraska Medicine Omaha, NE

Schedule Details:

• Full Time, 40 hours per week

• Monday - Friday

• 8:00 AM - 4:30 PM

Duties: Medical Receptionist

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications: Medical Receptionist
* Minimum of 16 years of age required.
* Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
* Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
* Demonstrated analytical, prioritization and organizational skills required.
* Demonstrated flexibility and dedication to team environment required.
* Effective communication skills required.

Preferred Qualifications: Medical Receptionist

* High school education or equivalent preferred.

* One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.

* Nursing Assistant or Medical Assistant preferred.
* Knowledge of medical terminology preferred.
* Experience with Microsoft Office, specifically Word and Excel preferred.
* Depending on the position available, fluency in Spanish preferred.

Recruiter Contact
Sarah Placzek
splaczek@nebraskamed.com