Vice President, Professional Services
About the Company
Innovative analytics automation platform delivering simple end-to-end automation of various data engineering & analytics
Industry
Computer Software
Type
Public Company
Founded
2011
Employees
1001-5000
Categories
Specialties
Business Classifications
About the Role
The Company is seeking a Vice President for Global Professional Services to lead the development and growth of its global service delivery organization. The successful candidate will be responsible for building and maturing the team, providing senior leadership, and ensuring that customers experience the full value of the analytics platform. This role demands a strategic leader with a proven track record in professional services, including the ability to grow service revenues, manage a full P&L, and drive operational excellence. The VP will be accountable for revenue targets, customer satisfaction, and the quality and profitability of service delivery. They must be adept at leading a high-performance team, creating a results-focused, customer-centric culture, and be experienced in driving strong service revenue growth and profitability at scale. Applicants for the VP, Global Professional Services position at the company should have a minimum of 12 years' professional services software experience, with a strong background in business development and a broad understanding of technology. The role requires a motivational leader with excellent problem-solving skills, the ability to communicate effectively, and a proven track record in managing large-scale, complex projects. Experience in implementing enterprise-wide software and technology solutions, as well as a successful history of close collaboration with sales teams, is essential. The ideal candidate will be a change agent, capable of managing geographically-dispersed teams, and will have a strong focus on continuous improvement, collaboration, and goal achievement. A background in leading enterprise software professional services teams and a commitment to a diverse, equitable, and inclusive workplace are also key requirements.
Hiring Manager Title
Vice President, Global Professional Services
Travel Percent
Less than 10%
Functions
Date Posted | December 12, 2024 |
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Located In | Boston, MA |